Depending on how you interact with us, we may collect:

General website use:

• Basic technical information such as browser type and general location

• [Confirm whether cookies or analytics tools are used - if so, this needs a dedicated section or separate Cookie Policy]

If you sign up for updates, guides, or resources:

• Name and email address

If you purchase a product (e.g. The Lighthouse):

• Name and email address

• Payment information (processed directly by our payment provider - we do not store full card details)

• If a purchase is made as a gift: the recipient's name and email address

If you contact us directly:

• Whatever information you choose to share with us

Important note on information about deceased people: The Privacy Act 2020 generally does not apply to information about deceased individuals. However, any information you provide about a person who has died is being provided by you, a living person, and information that identifies you in connection with that person is still covered by this policy.

We collect information to:

• Provide the content, guides, and products you've requested or purchased

• Communicate with you, including order confirmations and any updates you've opted into

• Respond to enquiries and provide support

• Improve our website, content, and offerings over time

• Meet our legal and accounting obligations

We only collect what we need for these purposes, and we don't use your information beyond what's described here without telling you first

We take reasonable security measures to protect the personal information we hold, including relying on the security measures of reputable third-party providers for payment and platform data. No online system is completely secure, but we work to keep your information as safe as reasonably possible.

If a privacy breach occurs that is likely to cause you serious harm, we will notify you and the Office of the Privacy Commissioner, as required under the Privacy Act 2020.

We keep your information for as long as necessary to provide our services, meet legal and accounting obligations, and resolve any disputes. If you'd like your information deleted and there's no legal reason we need to retain it, contact us at care@aftermatters.co.nz.

Under the Privacy Act 2020, you have the right to:

• Ask us what personal information we hold about you

• Ask us to correct any information that is wrong

To do either, contact us at care@aftermatters.co.nz. We will respond within a reasonable timeframe.

If you're unhappy with how we've handled your personal information and we haven't resolved it, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

If you've opted in to receive updates, guides, or other communications from us, you can unsubscribe at any time via the link in any email, or by contacting us directly. We do not send unsolicited marketing emails, and we do not share your email address with third parties for their own marketing purposes.