Terms and Conditions
Our Terms and Conditions were last updated on 23 jULY, 2026.
Please read them carefully before using Our Service.
These Terms of Use apply to aftermatters.co.nz and the After Matters brand generally. Specific products (such as The Lighthouse) may have their own additional terms covering purchases, refunds, and product-specific access - those apply alongside these general terms, not instead of them.
HI THERE
Welcome to our Terms and Conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
Article 1: General
After Matters is [full legal/trading name, and NZBN if registered], based in Featherston, New Zealand.
Contact: care@aftermatters.co.nz.
Article 2: Acceptance of These Terms
By using aftermatters.co.nz or any After Matters product or service, you agree to these Terms of Use. If you don't agree, please don't use our website or products.
Article 3: What After Matters is
After Matters provides bereavement aftercare content, resources, guides, and products to support people navigating the practical and emotional realities following a death.
After Matters is not:
Legal advice
Financial advice
Medical or psychological/counselling advice
A substitute for professional services (a lawyer, counsellor, doctor, or financial advisor)
Information provided across our website and products - including anything relating to funeral costs, probate, estate processes, or emotional/psychological guidance - is general in nature, current as of the date noted within the content, and may not reflect your specific circumstances or any changes in law or process since publication. You should seek professional advice for anything specific to your situation.
Article 4: Eligibility
You must be 18 or older to purchase or register for any After Matters product.
Article 5: Website Content and Intellectual Property
All content on aftermatters.co.nz and within After Matters products - including written guidance, resources, structure, and branding - is owned by After Matters, except where otherwise credited.
You may not reproduce, distribute, resell, or republish our content for commercial purposes without our permission. Personal use of any templates or tools we provide for your own correspondence is, of course, exactly what they're there for.
Article 6: Third-Party Services and Listings
Our content may include directories or references to third-party organisations (funeral homes, celebrants, counsellors, support organisations). We do our best to keep this information accurate, but:
We are not responsible for the services, pricing, or conduct of any third party listed or referenced
Inclusion in any list or directory does not constitute a recommendation or guarantee of quality
You should independently verify details (pricing, availability, suitability) before engaging any listed service
Article 7: Purchases
If you purchase a specific product from us (such as The Lighthouse), that product's own terms - covering price, access, and refunds - will apply in addition to these general Terms of Use.
Article 8: Limitation of Liability
To the maximum extent permitted by law, After Matters is not liable for any indirect, incidental, or consequential loss arising from your use of our website, content, or products, including reliance on general information provided.
Nothing in these terms limits any right or remedy you have under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or any other New Zealand consumer protection law that cannot be excluded.
Article 9: Changes to These Terms
We may update these terms from time to time as our brand and offerings evolve. Continued use of aftermatters.co.nz or our products after changes are made constitutes acceptance of the updated terms.
Article 10: Governing Law
These terms are governed by the laws of New Zealand, and any disputes will be subject to the jurisdiction of New Zealand courts.
Article 11: Contact
HELLO
Welcome to our Terms and Conditions!